Measure signal problems without turning work into surveillance.
Source: Signal Architecture by Samuel Awonorin
Principle
Track only signals that help leaders act. Use telemetry as pain detection.
Metrics to count
Clarification loops
Decision latency
Attention thrashing
Stale decisions
After-hours escalation volume
Attention error budget
- Starting hypothesis: reserve up to four hours per person per week for systemic noise.
Treat this as a calibration point, not a law.