Review communication failures without turning the review into blame.
Source: Signal Architecture by Samuel Awonorin
Incident basics
Incident title
Date
Human impact
What happened
What was supposed to happen?
What actually happened?
Timeline
Signal created
Signal noticed
Ownership clarified
Action completed
Route and state
Expected route
Actual route
State failure
Human edge case
Did fear, ego, politeness, fatigue, time zone, trust, or unclear authority affect the path?
Repair
Owner
Route
State home
Trigger
Feedback loop